MSMEs &
Small Businesses
Unlock Efficiency, Embrace Digitalisation, Accelerate Growth
OPERI Fundamentals
OPERI is a comprehensive assessment tool designed to evaluate the operational efficiency of Micro, Small, and Medium Enterprises (MSMEs) and Small Businesses across 3 building blocks.

Increase Productivity
This building block focuses on improving operational efficiency, supported by the Approach, Workforce, and Technology Interaction & Measure pillars. Together, they help MSMEs and Small Businesses streamline workflows and optimise resource utilisation.

Start Digitalisation
This block, supported by the Digital Literacy pillar, helps MSMEs and Small Businesses assess whether they have the right foundation to begin their digital transformation journey.

Accelerate Growth
Supported by the Progress and Increase pillars, this block equips MSME and Small Business Owners with the tools to track and drive business growth effectively.
Each of these building blocks provides MSMEs and Small Businesses with actionable insights into their current operational maturity and helps identify areas for improvement. With OPERI, businesses can develop a stronger foundation, adapt to market challenges, and unlock sustainable growth opportunities.
Benefits
Guided Self-Assessment
Unlock the power of a user-friendly online tool designed to evaluate current business operational maturity. Gain instant insights and actionable feedback to drive business growth.
Explanatory Video Animations
Discover and master new business concepts with visually captivating animations that make complex ideas easy to understand and to be applied for MSME and Small Business Owners.
Comprehensive Analysis For Improvements
Gain a comprehensive view of current and future operational state across 18 dimensions, benchmark against industry standards and receive customised growth recommendations.
Star Emblem Of Operational Excellence
Understand business operational readiness with the Star Emblem system, an indicator that allows MSMEs and Small Businesses to easily benchmark against industry leaders.
Tailored Guidance For Transformation
Receive tailored advice on prioritising key dimensions, empowering MSMEs and Small Businesses to achieve business goals and advance to the next level of operational excellence.