{"id":32719,"date":"2025-02-27T12:45:54","date_gmt":"2025-02-27T04:45:54","guid":{"rendered":"https:\/\/incit.org\/?p=32719"},"modified":"2025-04-14T20:20:17","modified_gmt":"2025-04-14T12:20:17","slug":"digital-literacy-for-businesses-why-its-missing-and-how-to-attain-it","status":"publish","type":"post","link":"https:\/\/incit.org\/tr\/thought-leadership\/digital-literacy-for-businesses-why-its-missing-and-how-to-attain-it\/","title":{"rendered":"\u0130\u015fletmeler i\u00e7in dijital okuryazarl\u0131k: Neden eksik ve nas\u0131l elde edilir?"},"content":{"rendered":"<p>G\u00fcn\u00fcm\u00fcz\u00fcn h\u0131zla ilerleyen dijitalle\u015fme \u00e7a\u011f\u0131nda, giri\u015fimciler i\u00e7in dijital okuryazarl\u0131k giderek daha kritik hale geliyor \u00e7\u00fcnk\u00fc b\u00fcy\u00fck \u015firketleri destekleyen ve genellikle k\u00fc\u00e7\u00fck i\u015fletmeleri \u00f6nemli bir dezavantajda b\u0131rakan bir i\u015f ortam\u0131n\u0131 deneyimlemeye devam ediyorlar. Mikro, k\u00fc\u00e7\u00fck ve orta \u00f6l\u00e7ekli i\u015fletmeler (KOB\u0130&#039;ler), k\u00fcresel \u00fcretim ekonomisinde hayati bir rol oynuyor, i\u015f piyasas\u0131na katk\u0131da bulunuyor ve \u00f6nemli gelirler sa\u011fl\u0131yor. Yine de, genellikle daha b\u00fcy\u00fck \u015firketlerden daha d\u00fc\u015f\u00fck i\u015fletme karlar\u0131 elde ediyorlar ve tipik olarak be\u015f y\u0131ldan daha k\u0131sa bir raf \u00f6mr\u00fcne sahipler.<\/p>\n<p>Bu i\u015fletmelerin amans\u0131zca kapanmas\u0131, b\u00fcy\u00fck bir \u00fcretkenlik a\u00e7\u0131\u011f\u0131, \u00f6nemli bir finansman eksikli\u011fi ve en \u00f6nemlisi, yetersiz i\u015f ak\u0131\u015flar\u0131 ve verimsiz operasyonel s\u00fcre\u00e7 tasar\u0131mlar\u0131yla sonu\u00e7lanan dijital okuryazarl\u0131k eksikli\u011fi de dahil olmak \u00fczere, KOB\u0130&#039;lerin kar\u015f\u0131la\u015fmas\u0131 gereken say\u0131s\u0131z zorluktan kaynaklanmaktad\u0131r. Ayr\u0131ca, i\u015fletmeler aras\u0131ndaki dijital u\u00e7urum geni\u015flemektedir. Son Gartner anketine g\u00f6re, liderlerin &#039;i, \u00f6zellikle yapay zeka ve ortaya \u00e7\u0131kan dijital trendlerde bilgi bo\u015fluklar\u0131n\u0131 gidermek i\u00e7in \u00f6n\u00fcm\u00fczdeki 3 y\u0131l i\u00e7inde i\u015f g\u00fcc\u00fc becerileri geli\u015ftirme gerektiren i\u015fletmelerde bir art\u0131\u015f \u00f6ng\u00f6r\u00fcyor.<\/p>\n<p>Mastercard&#039;\u0131n bir raporuna g\u00f6re, <a href=\"https:\/\/www.mastercard.com\/global\/en\/business\/overview\/sme_report\/small-and-medium-enterprises-are-big-business.html?campaign_id=7016e000002acJA&amp;channel=soc\" target=\"_blank\" rel=\"noopener\">\u00fc\u00e7 \u00e7eyrek<\/a> K\u00fc\u00e7\u00fck ve orta \u00f6l\u00e7ekli i\u015fletmelerin dijital ara\u00e7lar\u0131 g\u00fcnl\u00fck operasyonlar\u0131na entegre etmesi, ancak sorunsuz bir dijital deneyime sahip olman\u0131n hala bir zorluk oldu\u011funu ortaya koydu. Ayn\u0131 \u00e7al\u0131\u015fma, bu i\u015fletme sahiplerinin d\u00f6rtte birinin, yaln\u0131zca zamanlar\u0131n\u0131 ve enerjilerini de\u011fil, ayn\u0131 zamanda paralar\u0131n\u0131 da t\u00fcketen yakla\u015f\u0131k alt\u0131 farkl\u0131 platformun g\u00fcnl\u00fck y\u00f6netimiyle bunald\u0131\u011f\u0131n\u0131 da ortaya koydu.<\/p>\n<h2>Mikro, k\u00fc\u00e7\u00fck ve orta \u00f6l\u00e7ekli i\u015fletmelerin dijital okuryazarl\u0131k d\u00fczeyinin durumu<\/h2>\n<p>En iyi \u00e7abalar\u0131na ra\u011fmen, \u015firketler gibi KOB\u0130&#039;ler i\u015flerini ve \u00fcretkenliklerini art\u0131racak do\u011fru modern \u00e7\u00f6z\u00fcmleri se\u00e7meyi inan\u0131lmaz derecede zor buluyor. Adobe&#039;nin yeni ara\u015ft\u0131rmas\u0131, ABD, \u0130ngiltere, Avustralya, Hindistan ve Japonya&#039;daki 1000&#039;den fazla k\u00fc\u00e7\u00fck i\u015fletmeye &quot;Dijital \u00c7al\u0131\u015fman\u0131n Gelece\u011fi&quot; hakk\u0131nda sorular sordu ve bu i\u015fletmelerin dijital yeterlilik konusunda \u00f6nemli \u00f6l\u00e7\u00fcde geride kald\u0131\u011f\u0131n\u0131 ve \u00e7o\u011funun teknoloji benimsemelerini acilen ele almas\u0131 gerekti\u011fini ke\u015ffetti.<\/p>\n<p>Ra\u011fmen <a href=\"https:\/\/blog.adobe.com\/en\/publish\/2023\/04\/26\/examining-future-digital-work-for-small-businesses\" target=\"_blank\" rel=\"noopener\">Y\u00fczde 85<\/a> KOB\u0130&#039;lerin teknolojinin g\u00fcn\u00fcm\u00fcz\u00fcn modern ortam\u0131nda hayati \u00f6nem ta\u015f\u0131d\u0131\u011f\u0131n\u0131 kabul etmesine ra\u011fmen, yar\u0131s\u0131ndan fazlas\u0131 tamamen dijital olmad\u0131klar\u0131n\u0131 ve bir\u00e7o\u011funun hala ka\u011f\u0131t tabanl\u0131 uygulamalara g\u00fcvendi\u011fini s\u00f6yl\u00fcyor. Kat\u0131l\u0131mc\u0131lar, bu zay\u0131f teknoloji uygulamalar\u0131n\u0131n g\u00fcnde iki ila d\u00f6rt saatlik \u00fcretkenlik kayb\u0131na yol a\u00e7t\u0131\u011f\u0131n\u0131 belirtiyor. Bu sadece inan\u0131lmaz derecede maliyetli olmakla kalm\u0131yor, ayn\u0131 zamanda i\u015fletmelerin operasyonel y\u00f6nlerinin aksad\u0131\u011f\u0131 zamanlarda kap\u0131lar\u0131n\u0131 a\u00e7\u0131k tutmas\u0131n\u0131 daha da zorla\u015ft\u0131r\u0131yor.<\/p>\n<p>Be\u015f y\u0131ll\u0131k s\u00fcreyi ve sonras\u0131n\u0131 a\u015fabilmek i\u00e7in, KOB\u0130&#039;lerin dijital okuryazarl\u0131klar\u0131n\u0131 h\u0131zla geli\u015ftirmeleri ve s\u00fcrekli iyile\u015ftirmeler ve yenilik\u00e7i \u00e7\u00f6z\u00fcmler yoluyla operasyonel m\u00fckemmelliklerine odaklanmalar\u0131 gerekiyor.<\/p>\n<h2>Dijital okuryazarl\u0131k a\u00e7\u0131kland\u0131 ve KOB\u0130&#039;lerin kar\u015f\u0131la\u015ft\u0131\u011f\u0131 temel zorluklar<\/h2>\n<p><a href=\"https:\/\/www.forbes.com\/councils\/theyec\/2020\/11\/09\/how-entrepreneurs-can-spark-innovation-and-digital-literacy\/\" target=\"_blank\" rel=\"noopener\">Forbes<\/a> dijital okuryazarl\u0131\u011f\u0131 &quot;dijital teknolojinin anla\u015f\u0131lmas\u0131 ve do\u011fru kullan\u0131m\u0131&quot; olarak tan\u0131mlar ve bunun art\u0131k g\u00fczel bir \u015fey de\u011fil, kritik bir i\u015f zorunlulu\u011fu oldu\u011funu savunur. Ancak, i\u015fletme sahipleri ve \u00e7al\u0131\u015fanlar\u0131n bir kelime i\u015flemciyi nas\u0131l \u00e7al\u0131\u015ft\u0131racaklar\u0131n\u0131 bilmeleri gerekmesinden, yapay zeka (AI) ve bulut bili\u015fimi i\u00e7eren geli\u015fmi\u015f i\u015f ak\u0131\u015flar\u0131n\u0131 kullanmaya do\u011fru b\u00fcy\u00fck \u00f6l\u00e7\u00fcde evrimle\u015fmi\u015ftir.<\/p>\n<p>\u0130\u015fletme sahipleri, b\u00fcy\u00fck \u015firketler i\u00e7in bile zorlay\u0131c\u0131 olan yeni yenilik\u00e7i ara\u00e7lar\u0131 de\u011ferlendirmekle g\u00f6revlendirilir ve bu da artan bir dijital sorumlulu\u011fa yol a\u00e7ar. <a href=\"https:\/\/technologymagazine.com\/articles\/mckinsey-every-business-leader-must-become-a-tech-leader\" target=\"_blank\" rel=\"noopener\">McKinsey ve \u015eirketi<\/a> K\u00fcresel Dijital Lider Rodney Zemmel, \u201cHer i\u015f liderinin bir teknoloji lideri olmas\u0131 gerekiyor.\u201d Bu, \u00f6zellikle k\u00fc\u00e7\u00fck ekiplere sahip olan ve \u00e7eviklik, h\u0131zl\u0131 teknoloji benimseme ve i\u00e7inde ya\u015fad\u0131\u011f\u0131m\u0131z zorlu \u00e7a\u011f\u0131n gereksinimlerini kar\u015f\u0131lamak i\u00e7in eksen kayd\u0131rma becerisi gerektiren KOB\u0130&#039;ler i\u00e7in ge\u00e7erlidir.<\/p>\n<p>KOB\u0130 i\u015f liderleri, finansal istikrars\u0131zl\u0131k, y\u00fcksek malzeme maliyetleri, tedarik zinciri kesintileri, i\u015f g\u00fcc\u00fc eksikli\u011fi ve beceri bo\u015fluklar\u0131 gibi artan zorluklarla kar\u015f\u0131 kar\u015f\u0131ya kalmaktad\u0131r ancak teknolojik adaptasyon, i\u015fletmenin s\u00fcrd\u00fcr\u00fclebilirli\u011fini riske atan en hayati unsur olmaya devam etmektedir.<\/p>\n<p>\u0130yi haber \u015fu ki, ara\u015ft\u0131rmalar dijital okuryazarl\u0131\u011fa \u00f6ncelik veren i\u015fletme sahiplerinin dijital i\u015fletme d\u00f6n\u00fc\u015f\u00fcm\u00fcn\u00fc k\u00f6kten ve olumlu \u015fekilde etkileyebilece\u011fini g\u00f6stermi\u015ftir. Ara\u015ft\u0131rma makalesine g\u00f6re, <em>Dijital okuryazarl\u0131k ve i\u015f d\u00f6n\u00fc\u015f\u00fcm\u00fc: K\u00fc\u00e7\u00fck i\u015fletmelerde sosyal-bili\u015fsel \u00f6\u011frenme perspektifleri:<\/em> \u201cDijital okuryazarl\u0131k, mikro, k\u00fc\u00e7\u00fck ve orta \u00f6l\u00e7ekli i\u015fletmelerin inovasyon ve eko verimlilik yoluyla b\u00fcy\u00fcmeyi ilerletmesi i\u00e7in ilk ad\u0131md\u0131r.\u201d<\/p>\n<h2>Dijital ba\u015far\u0131y\u0131 belirleyen en \u00f6nemli \u00fc\u00e7 temel alan<\/h2>\n<p>Dijital okuryazarl\u0131k modern bir MSME zorunlulu\u011fu olabilir, ancak yapay zeka, inovasyon, modern talepler ve i\u015f gereksinimleri taraf\u0131ndan y\u00f6nlendirilen i\u015f d\u00fcnyas\u0131nda de\u011fi\u015fimler ya\u015fan\u0131yor. Bu, i\u015fletme sahiplerinin i\u015f hedeflerini, teknolojilerini ve uzun vadeli b\u00fcy\u00fcme stratejilerini yeniden d\u00fc\u015f\u00fcnmelerine yol a\u00e7t\u0131.<\/p>\n<p>\u0130\u015fletmelerin uzun \u00f6m\u00fcrl\u00fc olmas\u0131n\u0131 sa\u011flamak i\u00e7in, bilgili i\u015fletme sahipleri teknolojik adaptasyon ve dijital d\u00f6n\u00fc\u015f\u00fcme \u00f6ncelik vermeli ve ayn\u0131 zamanda \u015fu \u00fc\u00e7 temel alan\u0131 s\u00fcrekli olarak y\u00f6netmelidir:<\/p>\n<h3>1 \u2013 \u00dcRETKENL\u0130K: Ak\u0131ll\u0131 dijital ara\u00e7larla \u00fcretkenli\u011fi art\u0131rma<\/h3>\n<p>KOB\u0130&#039;lerin \u00fcretkenlik a\u00e7\u0131klar\u0131n\u0131 kapatmak i\u00e7in dijital ara\u00e7lar\u0131 g\u00fc\u00e7l\u00fc bir \u015fekilde anlamalar\u0131 ve benimsemeleri, bunun sonucunda optimize edilmi\u015f operasyonel yakla\u015f\u0131mlar ve geli\u015fmi\u015f i\u015f g\u00fcc\u00fc teknolojisi sinerjisi elde etmeleri gerekir.<\/p>\n<h3>2 \u2013 D\u0130J\u0130TALLE\u015eME: Dijitalle\u015fmeyle d\u00f6n\u00fc\u015f\u00fcm\u00fc y\u00f6nlendirmek<\/h3>\n<p>Dijital d\u00f6n\u00fc\u015f\u00fcm, zor durumda olan i\u015fletmelerin ihtiya\u00e7 duydu\u011fu oksijen maskesi g\u00f6revi g\u00f6rerek, ileri teknolojiyle daha ak\u0131ll\u0131ca \u00e7al\u0131\u015fmalar\u0131n\u0131 sa\u011fl\u0131yor ve gelece\u011fe haz\u0131r bir organizasyonu garantiliyor.<\/p>\n<h3>3 \u2013 B\u00dcY\u00dcME: Yenilikle s\u00fcrd\u00fcr\u00fclebilir b\u00fcy\u00fcmenin kilidini a\u00e7mak<\/h3>\n<p>\u0130\u015fletme sahipleri, s\u00fcrd\u00fcr\u00fclebilir b\u00fcy\u00fcmeyi etkinle\u015ftirmek ve daha fazla \u00f6l\u00e7eklenebilmelerini sa\u011flamak i\u00e7in i\u015f temellerini de\u011ferlendirmeli ve inovasyon gibi b\u00fcy\u00fcme kald\u0131ra\u00e7lar\u0131n\u0131 kullanmal\u0131d\u0131r.<\/p>\n<h2>A\u00e7\u0131\u011f\u0131 kapatmak: KOB\u0130&#039;ler i\u00e7in pratik \u00e7\u00f6z\u00fcmler<\/h2>\n<p>Bu zorluklar\u0131n \u00fcstesinden gelmek i\u00e7in INCIT, KOB\u0130&#039;lerin \u00fcretkenli\u011fi art\u0131rmak, dijitalle\u015fmeyi h\u0131zland\u0131rmak ve b\u00fcy\u00fcmeyi h\u0131zland\u0131rmak i\u00e7in yararlanabilecekleri &quot;her y\u00f6n\u00fcyle&quot; bir \u00f6z de\u011ferlendirmeden olu\u015fan devrim niteli\u011findeki Operasyon M\u00fckemmelli\u011fi Haz\u0131rl\u0131k Endeksi&#039;ni (OPERI) tasarlad\u0131.<\/p>\n<p>OPERI, iyile\u015ftirme alanlar\u0131n\u0131 belirlemeye yard\u0131mc\u0131 olmak i\u00e7in \u00fc\u00e7 temel \u00f6zellik sunar: rehberli \u00f6z de\u011ferlendirme, sekt\u00f6rdeki emsallerine k\u0131yaslama i\u00e7in bir y\u0131ld\u0131z amblemi sistemi ve dikkat gerektiren alanlar\u0131 vurgulamak i\u00e7in derinlemesine analiz i\u00e7eren ayr\u0131nt\u0131l\u0131 raporlama. OPERI rehberli\u011findeki bir \u00f6z de\u011ferlendirme sayesinde, \u00fcretim yapan MSME sahipleri, i\u015f b\u00fcy\u00fcmesini sa\u011flamak i\u00e7in an\u0131nda i\u00e7g\u00f6r\u00fcler ve eyleme ge\u00e7irilebilir geri bildirimler elde edeceklerdir.<\/p>\n<p>Art\u0131k mikro, k\u00fc\u00e7\u00fck ve orta \u00f6l\u00e7ekli \u00fcreticiler, stratejik inovasyonu benimseme, rekabet\u00e7i konumu g\u00fc\u00e7lendirme ve \u00f6l\u00e7\u00fclebilir b\u00fcy\u00fcmeyi sa\u011flama gibi temel i\u015f hedeflerini desteklerken operasyonel m\u00fckemmelli\u011fi desteklemek ve \u00fcretkenlik a\u00e7\u0131\u011f\u0131n\u0131 kapatmak i\u00e7in organizasyonlar\u0131n\u0131 h\u0131zla s\u0131f\u0131rdan d\u00f6n\u00fc\u015ft\u00fcrebilirler.<\/p>\n<h2>Mikro, k\u00fc\u00e7\u00fck ve orta \u00f6l\u00e7ekli i\u015fletmeler i\u00e7in dijitalin gelece\u011fi<\/h2>\n<p>Jeopolitik de\u011fi\u015fimler, yetersiz finansal destek vb. gibi her taraftan gelen zorluklarla birlikte, KOB\u0130&#039;lerin bu \u00e7alkant\u0131l\u0131 d\u00f6nemde ayakta kalabilmeleri i\u00e7in devasa bir \u00e7aba sarf etmeleri gerekiyor. Ancak \u00f6nceliklendirildi\u011finde ve nihayetinde ba\u015far\u0131ld\u0131\u011f\u0131nda dijital okuryazarl\u0131k, i\u015fletme sahiplerinin bu zorluklar\u0131n \u00fcstesinden kolayca gelmelerine yard\u0131mc\u0131 olabilir, \u00f6nemli olana odaklanmalar\u0131n\u0131, i\u015fletmelerinin ba\u015far\u0131l\u0131 olmas\u0131n\u0131 sa\u011flamalar\u0131n\u0131 ve mutlu \u00e7al\u0131\u015fanlar yeti\u015ftirmelerini sa\u011flayarak \u00fcretkenli\u011fin artmas\u0131n\u0131 ve b\u00fcy\u00fcmenin artmas\u0131n\u0131 sa\u011flayabilir.<\/p>\n<p>OPERI nas\u0131l yard\u0131mc\u0131 olabilir? OPERI, s\u00fcrekli dijital okuryazarl\u0131\u011f\u0131 te\u015fvik ederek ve ba\u015far\u0131l\u0131 dijitalle\u015fmeye giden net bir yola \u00f6nc\u00fcl\u00fck ederek, MSME sahiplerinin g\u00fc\u00e7l\u00fc bir i\u015f temeline sahip olmalar\u0131n\u0131 sa\u011flamada destek sa\u011flar. OPERI ile MSME sahipleri, s\u00fcrd\u00fcr\u00fclebilir, uzun vadeli ba\u015far\u0131n\u0131n kilidini a\u00e7mak i\u00e7in g\u00fcn\u00fcm\u00fcz\u00fcn yayg\u0131n dijital zorluklar\u0131n\u0131n \u00fcstesinden gelmek \u00fczere donan\u0131ml\u0131 hale gelir. Dijital m\u00fckemmelli\u011fe do\u011fru yola \u00e7\u0131kmak i\u00e7in bize kat\u0131l\u0131n. \u0130\u015fletmenizin tam potansiyelini bug\u00fcn a\u00e7\u0131\u011fa \u00e7\u0131karmaya haz\u0131rsan\u0131z, <a href=\"https:\/\/incit.org\/en\/contact-us\/\">bize Ula\u015f\u0131n<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>In the fast-moving digitalisation era of today, digital literacy is increasingly critical for entrepreneurs as they continue to experience a business landscape that favours large corporates, often leaving small businesses at a significant disadvantage. Micro, small, and medium enterprises (MSMEs) play a vital role in the global manufacturing economy, contributing to the job market and [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":35121,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[17],"tags":[192,53,183,193],"class_list":["post-32719","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-thought-leadership","tag-digital-literacy","tag-digitalisation","tag-operi","tag-productivity"],"acf":{"topic":"digitalisation"},"_links":{"self":[{"href":"https:\/\/incit.org\/tr\/wp-json\/wp\/v2\/posts\/32719","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/incit.org\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/incit.org\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/incit.org\/tr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/incit.org\/tr\/wp-json\/wp\/v2\/comments?post=32719"}],"version-history":[{"count":1,"href":"https:\/\/incit.org\/tr\/wp-json\/wp\/v2\/posts\/32719\/revisions"}],"predecessor-version":[{"id":35122,"href":"https:\/\/incit.org\/tr\/wp-json\/wp\/v2\/posts\/32719\/revisions\/35122"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/incit.org\/tr\/wp-json\/wp\/v2\/media\/35121"}],"wp:attachment":[{"href":"https:\/\/incit.org\/tr\/wp-json\/wp\/v2\/media?parent=32719"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/incit.org\/tr\/wp-json\/wp\/v2\/categories?post=32719"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/incit.org\/tr\/wp-json\/wp\/v2\/tags?post=32719"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}