FAQ

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General Questions

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Where is INCIT headquartered at?

INCIT is headquartered in Singapore.

Where can I provide site feedback?

We value your feedback! You can provide site feedback by submitting an enquiry form here.

How do I apply for a career at INCIT?

To apply for a career at INCIT, please visit our page. Careers page.

What is your privacy policy?

Our privacy policy outlines how INCIT collects, uses, and protects your personal information. You can view our privacy policy by visiting the Privacy Policy page.

How do I unsubscribe from marketing emails?

To unsubscribe from marketing emails from INCIT, simply click on the “Unsubscribe” link located at the bottom of any marketing email you receive from us.

Product Questions

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Smart Industry Readiness Index (SIRI)

How can my organisation get started with SIRI?

For organisations seeking to assess their digital maturity, initiating the process begins with engaging with a Certified SIRI Assessor to help your organisation conduct the Official SIRI Assessment. Explore our list of Certified SIRI Assessors available here. For organisations or individuals aspiring to become Certified SIRI Assessors, the path starts with successfully completing the SIRI Programme: Training and Certification course. Learn more here.

Where can I read the SIRI Whitepapers?

You can view and download our SIRI Whitepapers here.

Will there be new frameworks and tools that will be developed under SIRI?

Yes. We are dedicated to creating additional frameworks and tools to fill in any existing information or knowledge gaps. Our aim is that this expanding collection of resources will provide even more support to manufacturers as they navigate their Industry 4.0 transformation journeys.

Are the SIRI frameworks and tools validated by industry practitioners?

To strike the right balance between technical strength and user-friendliness, we collaborated with top technology firms, consulting agencies, and experts from both industry and academia to craft our frameworks and tools. Furthermore, before SIRI’s launch, we field-tested tools such as the Assessment Matrix and Prioritisation Matrix with a diverse range of companies, including small and medium-sized enterprises (SMEs) and multinational corporations (MNCs).

Are the frameworks and tools applicable to all companies, regardless of size and industry?

The frameworks and tools within SIRI are designed to be applicable to companies of all sizes and across various industries. Our goal is that by leveraging these resources, manufacturers will be inspired to explore specific areas that align with their individual needs in greater detail.

Consumer Sustainability Industry Readiness Index (COSIRI)

How can my organisation get started with COSIRI?

For organisations seeking to assess their sustainability maturity and gain deeper insights into their ESG performance and GHG emissions, initiating the process begins with engaging with a Certified COSIRI Assessor to help your organisation conduct the Official COSIRI Assessment. Explore our list of Certified COSIRI Assessors here.
For organisations or individuals aspiring to become Certified COSIRI Assessors, the path starts with successfully completing the COSIRI Programme: Training and Certification course. Learn more here.

Where can I read the COSIRI Whitepapers?

At present, there are no COSIRI Whitepapers ready for publication. Stay informed and be the first to access our whitepapers upon their release by subscribing to our newsletter.

XIRI-Analytics

What is XIRI-Analytics in summary?

XIRI-Analytics is an analytics dashboard utilising the output of INCIT's two main frameworks: the Smart Industry Readiness Index (SIRI) and the Consumer Sustainability Industry Readiness Index (COSIRI). It equips manufacturers with valuable insights to aid them in improving, designing, and tracking their digital and sustainable transformation journeys.

What benefits do manufacturers get from XIRI-Analytics?

XIRI-Analytics can furnish manufacturers with valuable insights into industry trends and best practices in Environmental, Social, and Governance (ESG) performance and digital transformation initiatives (SIRI and COSIRI prioritization index). This information can assist manufacturers in benchmarking their sustainability/digital transformation efforts and identifying areas for improvement. By using XIRI-Analytics, manufacturers can optimise resource allocation, mitigate risk, and achieve their sustainability and digitalisation goals.

Can I customise the XIRI-Analytics dashboard to focus on my priorities?

XIRI-Analytics provides pre-defined dashboards (Basic and Advanced Packages) with the flexibility to customise visuals for specific priorities. In addition to the standard dashboards, you can enquire about options to tailor visualisations to focus on your unique needs and apply additional filters to data for deeper insights into relevant trends. It's possible to integrate unstructured data from your organisation with XIRI-Analytics for a more comprehensive and actionable view (See FAQ number 15 for steps). This customisation ensures that XIRI-Analytics remains highly relevant and valuable to your organisation.

What benefits do government agencies get from XIRI-Analytics?

Government agencies can utilise XIRI-Analytics to gain insights into the overall sustainability maturity and digital transformation progress across their country, segregated by industry clusters and segments. This data can inform policy decisions and initiatives designed to promote environmentally sustainable practices and drive forward digital transformation progress.

Is XIRI-Analytics a one-off purchase or a subscription service?

XIRI-Analytics is currently offered as a subscription service. There is no option for a one-off purchase of the full interactive XIRI-Analytics dashboard. However, we do offer a one-off analytical report generation service. This service provides manufacturers with valuable insights that can be used to develop transformation roadmaps. Nevertheless, to ensure a suitable roadmap and effective action based on the data and visuals presented in the report, consultation with a Certified SIRI/COSIRI Assessor is recommended.

If I have 50 (or more) manufacturing plants globally, can I utilise XIRI-Analytics to track all of them?

XIRI-Analytics provides a comprehensive analytical package that elevates performance and sustainability analysis. Visualising the digital and sustainable maturity levels of all your manufacturing plants on a single platform is indeed possible. This global perspective facilitates insightful comparisons, offering a clear understanding of where to prioritise transformation efforts. Equipped with this data, your headquarters can strategically implement targeted improvement initiatives across your entire manufacturing network.

Does XIRI-Analytics require any additional software or hardware?

XIRI-Analytics is designed for maximum convenience. As a cloud-based platform, you can access it using any standard internet browser and computer. There's no need to download any additional software or hardware. Upon logging in, you'll be presented with a user-friendly portal where all the data visualisations are displayed. These interactive visuals allow you to explore the data with ease, utilising built-in filters to customise your experience and extract the most meaningful insights for your organisation.

How many types of visuals I can expect to see from XIRI-Analytics?

XIRI-Analytics provides a variety of visual categories featuring a range of graphs and charts to assist organisations in effectively interpreting their data (see the example on the XIRI-Analytics main page). Using SIRI data as an example, XIRI-Analytics offers six main categories with four layers of filtering options, resulting in over 16,000 potential visualisations. In addition to the Basic and Advanced packages that come with a set number of visuals, the customisable package allows greater freedom to incorporate additional visuals relevant to your business. To learn more about adding and customising visuals, please contact INCIT.

How secure is the data in XIRI-Analytics?

XIRI-Analytics places data security at the forefront of its priorities. We utilise anonymised and aggregated data, thereby minimising the risk of data breaches for individual companies. For further reassurance, we recommend contacting INCIT to obtain a detailed explanation of our comprehensive data security protocols.

Does XIRI-Analytics offer any training or support (e.g. onboarding resources)?

INCIT provides a comprehensive suite of onboarding resources to ensure you maximise your use of the platform. These resources include:

  1. Training section: Develop a strong understanding of XIRI-Analytics functionalities through our user-friendly training section, available for registration periodically on our website.

  2. User guides: Complement your learning with detailed user guides that offer step-by-step instructions for navigating the platform and exploiting its full capabilities.

For further assistance or tailored training options, please do not hesitate to contact INCIT directly.

Do you offer any free trials for XIRI-Analytics (e.g. 1 week)?

XIRI-Analytics does not currently offer free trials. Here's why a free trial may not be the most suitable option for XIRI-Analytics:

  • Complexity of Data Analysis: XIRI-Analytics goes beyond basic data visualisation. It utilises complex algorithms and industry benchmarks to deliver insights that become increasingly valuable over time. A short trial might not provide enough time to fully experience the platform's capabilities.

  • Ongoing Support and Value: XIRI-Analytics is designed to be a long-term partner in your transformation journey. We provide ongoing support and resources to ensure you maximise your use of the platform. A free trial wouldn't allow you to experience this comprehensive support structure.

Can I export data from XIRI-Analytics?

As the data is anonymised and aggregated, exporting it for individual company comparisons may not be possible. However, you may be able to download one-off reports with visualisations based on industry trends.

Do I need any technical/statistical expertise to use XIRI-Analytics?

XIRI-Analytics prioritises user-friendliness. You don't require in-depth technical or statistical expertise to navigate the platform and glean valuable insights. The intuitive interface and clear visualisations make it straightforward to understand your data and identify key trends.

While XIRI-Analytics empowers you to extract meaningful insights, collaborating with a Certified SIRI/COSIRI Assessor can unlock even greater value. These qualified professionals can provide in-depth interpretations of the data presented by XIRI-Analytics. Their expertise can be instrumental in crafting highly customised and effective roadmaps for your transformation journey.

Can I use XIRI-Analytics for financial risk assessment or for merger and acquisition (M&A) due diligence?

The standard basic and advanced XIRI-Analytics packages focus on anonymised and aggregated data, making them unsuitable for direct financial risk analysis of individual companies. However, the underlying SIRI & COSIRI frameworks have potential applications for financial risk assessment, though this would require customisation beyond the standard XIRI-Analytics platform.

For M&A due diligence, the prioritisation indices within XIRI-Analytics could potentially streamline the process by providing insights into a target company's ESG (Environmental, Social, and Governance) maturity and digital transformation progress. This information can provide some indication of whether the company is likely to survive the ever-evolving manufacturing landscape.

If you're interested in exploring the potential of SIRI/COSIRI for financial risk assessment or utilising XIRI-Analytics for M&A due diligence, we strongly recommend contacting INCIT directly. Our team can provide the most up-to-date information on customisation options and data access possibilities to best meet your specific needs.

Can I integrate XIRI-Analytics with my existing data system/database?

Depending on your data type, XIRI-Analytics can integrate with your existing data systems to generate a more comprehensive picture of your current state and produce specific correlation analytics. While data security is our priority, we understand the value of leveraging your own data alongside XIRI-Analytics.

Here's how we can achieve this together:

  • Secure data sharing: You can securely share relevant data from your internal systems with INCIT's analytics teams. Our team will then aggregate and anonymise this data, ensuring it adheres to strict data protection policies.

  • Enhanced insights with correlation analytics: Once integrated, XIRI-Analytics can perform advanced correlation analyses. This allows you to explore how your internal data relates to the industry benchmarks and insights provided by XIRI-Analytics, generating deeper and more actionable insights.

For more information, please contact INCIT at [email protected]

ManuVate

General

What are Seekers and Solvers?

Seekers are individuals or organisations seeking solutions for their manufacturing challenges. Solvers are individuals or entities providing solutions to these manufacturing challenges.

Who can participate in the ManuVate platform?

Participation in ManuVate is open to everyone.

Are there any specific requirements for joining the ManuVate platform?

No prerequisites are necessary to join the platform.

What is the process for getting started on ManuVate?

Please refer to the onboarding process outlined here.

Can I register using an organisation account?

At this time, only individual sign-ups are permitted on the platform.

Are there any associated fees with using the ManuVate platform?

No, utilising the ManuVate platform incurs no costs.

For Seekers

Is there a cost associated with publishing challenges on ManuVate?

No. You can publish your manufacturing challenges and gain access to a global network of skilled solution providers, otherwise known as Solvers, at zero cost.

How will members on the platform be notified that I have posted a new challenge?

Once your challenge is published on ManuVate, our network of Solvers receives notifications regarding the new open challenge. Solvers can deliver innovative solutions directly to you, thus facilitating direct communication between Seekers and Solvers and streamlining the process of receiving innovative solutions and ideas.

How can I ensure that the solutions submitted match the required expertise for my challenges?

ManuVate employs a personalised match-making system, enabling Solvers to receive invitations for open challenges based on their core skills and expertise. This ensures that your unique manufacturing challenges are matched with Solvers possessing the appropriate expertise, thus enhancing the quality of the solutions provided.

For Solvers

How are the submitted solutions evaluated?

Evaluation of solutions is conducted directly by the Seeker according to their predetermined criteria.

Is there a limit to the number of solutions that can be submitted?

No, there is no limit to the number of solutions that can be submitted.

How many winners can be chosen for each challenge?

The number of winners chosen for each challenge is at the discretion of the Seeker, based on their criteria.

How can I get in contact with the Seeker?

Upon submitting your solution for a challenge, you'll have the opportunity to engage in further discussions with the Seeker directly.

Global Executive Industry Talks (GETIT)

Who supports GETIT?

GETIT was created and supported by INCIT.

What kind of content can I expect to find on GETIT?

GETIT features content related to the latest developments, insights, and discussions in the global manufacturing industry. This includes articles, interviews, webinars, and discussions led by industry experts and thought leaders.

What kind of content can I talk about on GETIT?

You can talk about any content that is relevant to manufacturing and/or manufacturing transformation.

Is GETIT limited to specific sectors within the manufacturing industry?

No. GETIT aims to cover a broad range of sectors and topics within the manufacturing industry. Content is curated to address various aspects of manufacturing and manufacturing transformation, catering to professionals from diverse sectors and specialities.

How can I participate in GETIT?

If you're an expert in the manufacturing industry or know someone who is, you can participate in GETIT by submitting our nomination form here.

What are the benefits of being part of GETIT?

GETIT provides you with opportunities to connect with like-minded specialists, experts, and luminaries in the manufacturing industry. It offers a platform to share knowledge, insights, and expertise, as well as to stay updated on the latest industry trends and developments.

Are there any associated fees with participating in GETIT?

No, there are no fees incurred. GETIT is open to all industry experts and professionals interested in contributing to and engaging with the manufacturing community.

How frequently is content updated on GETIT?

Content on GETIT is regularly updated to provide users with fresh insights and discussions on a variety of topics related to manufacturing transformation.

Is there a process for vetting or approving the content I want to share on GETIT?

Yes. Upon submitting the nomination form along with your content, INCIT will conduct an internal review process before getting in touch with you.

Official Assessments

How much does an assessment cost?

The assessment cost is determined by the Certified Assessor. INCIT does not intervene directly in the pricing decisions made by assessors for their clients.

Can I conduct an assessment for my organisation instead of engaging an external assessor?

To conduct an official assessment for your organisation, completion of the SIRI/COSIRI Programme is a prerequisite to become a Certified SIRI/COSIRI Assessor. Explore further details about our programmes here.

How can I access sample assessment reports?

We do not provide sample assessment reports for public download or viewing.

How do I book appointments for assessments / Where can I start doing assessments after getting certified?

After obtaining your certification as a Certified Assessor, you can promptly start conducting assessments. Please reach out directly to your clients to initiate the assessment process.

Training and Certification

What languages are the SIRI/COSIRI Programme courses conducted in?

The SIRI Programme offers language options to cater to diverse preferences. For detailed information on available courses in various languages, please refer to our courses page. The COSIRI Programme is only conducted in English at the moment.

What are the course fees for the SIRI/COSIRI Programme?

Kindly reach out to your chosen training and certification provider directly to inquire about the course fees for the SIRI Programme.

For the COSIRI Programme, the training fee is 3,000 EUR and the examination fee is 1,000 EUR.

Where do I enroll for the SIRI/COSIRI Programme?

You can enroll for the SIRI/COSIRI Programme here.

Are there any programme courses available in my region/country?

For an overview of all available courses, please visit our page on all courses available. Regions where the courses are conducted in are indicated in this page for your convenience.

Is financial assistance or payment plans available for the programme course fees?

INCIT does not provide financial assistance for SIRI and COSIRI Programme course fees. Please check directly with our partnering training and certification providers on the overall fees.

Where can I provide feedback or testimonials on the programme course?

Please submit your feedback through our enquiry form here.

Are there any prerequisites for maintaining my certification upon completion of the certification course?

The Certified Assessor certification has a validity period for two years. To ensure the quality of all assessments conducted, renewal of your certification would require retaking of the examination.

Are the programme courses accredited by any professional organisations or recognised bodies?

The programme courses were established and are formally recognised by the Singapore Government.

Are there group discounts available for organisations enrolling multiple participants?

Please contact your training and certification provider directly for any associated costs and discounts.

I have completed the programme training course. What is my next step?

Upon completion of the programme training course, you are now eligible to enroll for the examination course. Kindly reach out to your training and certification provider directly regarding the examination schedule. You can access the contact details of our authorised training and certification providers on our contact list.

Alternatively, you may apply for an open examination course from our list of available courses here.

If you do not wish to enrol for the examination course, you will not receive the certification as a Certified SIRI/COSIRI Assessor as our certification is only accredited to individuals that have successfully completed both the training and examination courses.

How long does it take to receive the examination results?

The typical turnaround time for receiving examination results is approximately 1 to 2 weeks. However, please note that this timeframe may vary depending on the training and certification provider.

I would like to appeal for a review/reconsideration for my final examination results.

For individuals seeking a review or reconsideration of their examination results, we kindly advise reaching out directly to the training and certification provider. Please note that unless INCIT is directly involved in administering the examination, we are unable to alter the final results determined by your examiner.

I have passed the examination and acquired my certification as a Certified Assessor. When can I get started on the orientation session?

Kindly reach out to your training and certification provider directly to inquire about the date of your orientation. You can access the contact details of our authorised training and certification providers on our contact list.

Are the courses claimable or funded by government grant?

Depending on your country, the SIRI and COSIRI Programme courses may be claimable by government grant. Please check directly through your government sources.

Portals

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If you are encountering any difficulties logging into any of INCIT's portals, we encourage you to promptly reach out to us by completing the enquiry form provided here. Our dedicated team will promptly respond and work diligently to assist you in resolving the issue at hand.