Terms of Use

The International Centre for Industrial Transformation ("INCIT" "we" "our") is an independent, non-government, non-profit organisation focused on accelerating the transformation of the global manufacturing industry. Our team comprises industry experts and professionals with significant experience in the transformation of organisations, processes and technologies.

INCIT was founded in 2021 in the course of a joint cooperation programme with the aim to internationalise the Smart Industry Readiness Index ("SIRI") as the internationally recognised standard for the Industry 4.0 ("i4.0") benchmarking and transformation. Since its inception, INCIT has continued to develop new internationally referenced prioritisation indexes, transformation tools, concepts and programmes to raise awareness and educate the international manufacturing community on the latest transformation developments and trends in manufacturing.

These Terms and Conditions ("Terms") are established by International Centre for Industrial Transformation (INCIT) Limited to set out the terms of use of the website at www.incit.org ("Main Website") and any other websites that are linked to the Main Website, whether directly or indirectly, and are affiliated with, or owned, operated or controlled by INCIT including but not limited to:

• https://siri.incit.org/portal/login ("SIRI Site");
• https://cosiri.incit.org/portal/login ("COSIRI Site"); and
• https://www.manuvate.com/ ("Manuvate Site")

(collectively "Website"), and further including the Technology (as hereinafter defined) hosted on the Website.

1. Definitions

In these Terms the following words and expressions have the following meanings:

"Intellectual Property" means all intellectual property rights of any kind, including any and all rights in, to and concerning (i) patents and statutory invention registrations, (ii) trademarks, service marks, trade names, trade dress and other similar designations of source or origin, together with the goodwill symbolised by any of the foregoing, (iii) works of authorship and copyrights, including copyrights in the Website and Technology, (iv) confidential and proprietary information, inventions, formulas, processes, developments, technology, research, trade secrets and know-how, (v) all design rights, including industrial design rights and community design rights, (vi) internet domain names and social media accounts, and (vii) all applications, registrations, continuations, extensions, reversals and renewals for any of the foregoing.

"Technology" means the software owned, created, developed, licensed and/or provided by INCIT including but not limited to the (i) SIRI Site; (ii) COSIRI Site; (iii) Manuvate Site, and further including (i) computer programs, including any and all software implementation of algorithms, models and methodologies, (ii) databases and compilations, (iii) frameworks, tools, concepts, descriptions, flow charts and other work products used to design, plan, organise and develop any of the foregoing, and (iv) screens, user interfaces, report formats, firmware, development tools, templates, menus, buttons and icons, in relation to the Technology.

2. General

2.1 By clicking on the "I Agree" icon on the Website, you confirm that you accept these terms and conditions of use of the Website, and that you agree to comply with and be bound by the Terms. If you do not agree to the Terms, you must not use our Website.

2.2 In addition to these Terms, your visit to our Website and activity on our Website, including use of the Technology may also be governed by and subject to other terms, including but not limited to: (a) our Privacy Policy which can be found on our Website; (b) terms applicable to any programmes established and organised by INCIT which you may be a part of; and (c) with respect to the access and use of the Manuvate Site and the Manuvate Platform, the terms of the Manuvate Service Agreement.

2.3 You are also responsible for ensuring that all persons who access the Website and/or the Technology through your internet connection or under your instruction are aware of these Terms and that they comply with them.

2.4 In the event of any non-compliance with these Terms, INCIT reserves the right to terminate or restrict your access to the Website or any part or all of the Technology without prior notice.

2.5 In consideration of your use of the Website, you agree that all data you provide in any registration form on the Website shall be true, accurate, current and complete.

3. Licence

3.1 INCIT hereby grants to you a non-exclusive, non-transferable, non-sublicensable licence to use the Technology on the terms and conditions set out herein.

3.2 You agree that you shall not, nor allow any other person to:

1. Impersonate another user or person or otherwise falsify one's identity in any manner;
2. Upload or otherwise distribute any disseminating viruses, adware, spyware, worms, or other malicious code;
3. Use the Technology otherwise than in accordance with these Terms;
4. Copy the Technology except as part of the permitted use of the Technology or where necessary for the purpose of storing on back-up systems in the ordinary course of business;
5. Translate, merge, adapt, vary, alter or modify, the whole or any part of the Technology, nor permit the Technology or any part of it to be combined with, or become incorporated in, any other programs, except as necessary to use the Technology as permitted in these Terms;
6. Disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the Technology;
7. Distribute, license, transfer or sell any part of the Technology or any derivative works thereof;
8. Use or interfere with the Technology in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users of the Technology;
9. Bypass, delete or disable any copyright protection mechanisms or any security mechanisms in the Technology;
10. Permit the individuals whom have been granted log-in access to the Technology to transfer, disclose or share their log-in access details with any other individual, save with INCIT's prior consent; and
11. Create or make any content or statement that is determined by INCIT to be unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, libellous, vulgar, obscene or hateful.

3.3 INCIT reserves the right to update the Technology from time to time, and you consent to INCIT installing and implementing such updates to the Technology without further notice to you.

4. User Accounts

4.1 If you are provided with user identification code(s), passwords or any other security information ("User Information") in connection with the access and use of the Technology via a user account ("Account"), you must treat such information as confidential. You must not disclose it to any third party save with INCIT's prior written consent.

4.2 INCIT reserves the right to disable access to any Account at any time if, in our reasonable opinion, you have failed to comply with these Terms or any other Applicable Terms.

4.3 If you know or have reason to suspect that your Account Information has been compromised or is no longer confidential, you must promptly notify us at privacy@incit.org.

5. Intellectual Property

5.1 You acknowledge that: (a) All Intellectual Property rights in and to the Website and the Technology are owned by INCIT and shall remain with INCIT; and (b) no right, title or interest in and to the Website or the Technology is transferred, assigned or otherwise conveyed under these Terms to you or any other party other than as set out in the limited licence granted herein.

5.2 INCIT warrants that: (a) it has or will have the right to grant to you the respective rights specified under these Terms; and (b) your use of the Technology or the Website will not result in the infringement of the Intellectual Property rights of any third party.

5.3 Except as otherwise agreed, the material on or accessed through the Website shall not be copied, reproduced, republished, uploaded, posted, transmitted or otherwise distributed in any way.

6. Third Party Content

The Website may contain third party content, including but not limited to comments and articles posted by third parties, the content of advertisements posted by third parties, applications posted by third parties and content accessed through such applications. You agree that we shall not be responsible or liable for any third party content on our Website or your access or use of any third party content on our Website.

7. Links to Our Website

7.1 You may not establish a link to the Website or any page within the Website without our express written consent.

7.2 Where INCIT provides its consent for you to establish a link to the Website or any page within the Website, you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. INCIT reserves the right to revoke its consent at any time.

8. Exclusion of Warranties and Limitation of Liability

8.1 Except as expressly set out in these Terms, no conditions, warranties or other terms (including any implied terms as to satisfactory quality, fitness for purpose or conformity with description) apply to the Website and/or the Technology.

8.2 INCIT does not guarantee continuous accessibility or uninterrupted operation of the Website and/or Technology. INCIT may suspend or withdraw or restrict the availability of all or any part of the Website at any time without providing any reason therefor.

8.3 The Website and Technology are provided on an "as-is" and "as-available" basis, and INCIT does not guarantee that the Website and Technology are free or secure of bugs, malware, viruses or any other such intrusions.

8.4 INCIT shall not be liable for: (a) any loss of profit (whether incurred directly or indirectly); (b) any loss of goodwill; (c) any loss of opportunity; (d) any indirect or consequential losses which may be incurred by you, suffered as a result of or in connection with the use of the Website and/or the Technology.

8.5 You agree to indemnify and hold harmless and defend INCIT and INCIT's employees from and against all claims and suits by, including claims by third parties, for damages, injuries and expenses including court costs and reasonable attorney's fees, arising out of, or resulting from your use of the Website and/or the Technology.

9. Miscellaneous

9.1 Changes to Website: INCIT may make improvements or changes to the Website and/or in the information, services, products, and other materials on the Website, or terminate the Website at any time.

9.2 Amendment and Variation: INCIT may, in its sole discretion, modify, vary, and amend these Terms from time to time. You are advised to check these Terms regularly to ensure that you are aware of the terms governing your use of the Website.

9.3 Waiver: Failure to insist on strict performance of any of the terms and conditions of these Terms will not operate as a waiver of any subsequent default or failure of performance.

9.4 Severability: If any provision of these Terms is held to be illegal, invalid or unenforceable under any applicable law, such provision shall be fully severable and these Terms shall be construed and enforced as if such provision never comprised a part hereof.

9.5 Sanctions: You warrant to INCIT that your use of the Technology and its activities are conducted at all times in compliance with all national and international regulations applicable to said activities, in particular all applicable anti-corruption and anti-money laundering regulations.

9.6 Force Majeure: INCIT shall not be held responsible, or deemed to be in default of any of its obligations under these Terms due to any cause beyond control of INCIT such as acts of nature, war or warlike operations, rebellion, civil disturbances, fires, storm, floods, power failures, epidemics, pandemics, disease outbreak or quarantine regulations, lock-out or labour disputes or other unavoidable circumstances.

9.7 Assignment: You may not assign or transfer your rights and obligations under these Terms without the prior written consent of INCIT. Any assignment made in violation of the foregoing prohibition shall be null and void.

9.8 Governing Law and Jurisdiction: These Terms shall be governed by and interpreted in accordance with the laws of Singapore. Any dispute not resolved within thirty (30) days shall be referred to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre ("SIAC"). The award of the arbitrator shall be final and binding upon the parties.

INCIT AIs Terms of Use

These Terms of Service ("Terms") apply when you access and use INCIT AIs and other software, tools, services, documentation, content, functionalities, and generative AI features that we make available to you through any INCIT product (collectively, "AIs"). These terms are a legally binding agreement between you and International Centre for Industrial Transformation Ltd. ("INCIT", "we", "our", or "us"). By using AIs, you agree to be bound by these Terms, the INCIT Terms of Use, and any other applicable terms and policies. For detailed rules on how we collect, protect, and use personal data, please carefully read INCIT's Privacy Policy.

Your Commitments

Eligibility: INCIT AIs are primarily intended for adult users. You cannot access AIs if you are under the age of 13 (or such greater age required in your country or territory) or if you are prohibited from receiving our services or software under applicable laws.

Acceptable Uses: You shall not access, use or allow others to access or use AIs in any manner that would:

• Be unlawful, including any manner that promotes, contributes to or encourages illegal or unlawful activity;
• Generate, promote, disseminate or otherwise use content that may harm other individuals, including to encourage self-harm, discrimination, bullying or other emotional harms;
• Present a risk of death or bodily harm to individuals;
• Generate, promote, disseminate or otherwise use adult content such as erotic chat or pornography;
• Deceive or mislead others, including activity related to plagiarism, scams, phishing or malware;
• Generate content that may violate or infringe upon the rights of others including intellectual property and privacy rights;
• Solicit professional advice (including medical, psychological, financial or legal advice) to be used as a substitute for consultation with a qualified provider; or
• Override safety or privacy filters, controls or mechanisms.

Prompts, Results and Other Content

Rights to Content: AIs allows you to provide materials for processing, which could include text, documents, images or recordings, depending on the integration (together, "Prompts") and will generate a response ("Outputs") based on your Prompts, as well as any feedback that you provide ("Feedback") collectively, the "Content". You may not provide prompts or use AIs in any way that infringes or violates someone else's rights, including intellectual property rights. Except as expressly provided in these Terms, you retain all right, title and interest (including any intellectual property rights) that you have in and to your Prompts.

INCIT AIs data: Our Privacy Policy governs our processing of personal data and explains how we collect, use and share personal data — including personal data you submit as Prompts, Feedback or other Content, your activity across our products and personal data that we collect from and about your device. By using INCIT AIs and notwithstanding our Privacy Policy, you agree and accept that we may collect, use and/or retain your personal data for service provision, service improvement, fraud and misuse prevention, and legal and regulatory compliance.

When information is shared with AIs, the AIs may retain and use that information to provide more personalised outputs. Do not share information that you don't want the AIs to use and retain such as account identifiers, passwords, financial information or other sensitive topics.

If the AIs cannot answer your query, or if our systems determine that a more relevant or up-to-date response could be provided by a partner, we may ask a third party to provide a response. By using AIs, you are instructing us to share your information with third parties when it provides you with more relevant or useful responses.

In some cases, we may review your interactions with AIs, including the content of your conversations with or messages to AIs, and this review can be automated or manual (human).

If you have any feedback or enquiries relating to your personal data or if you wish to know more about our data protection policies and practices, please contact us at the following:

• International Centre for Industrial Transformation Ltd
• Email Address: dpo@incit.org
• Address: 10 Collyer Quay, Level 4 Ocean Financial Centre, Singapore 049315
• Attention: Personal Data Protection Officer

Accuracy

AIs are a new technology that are still improving in accuracy. As such, the accuracy of any content, including outputs, cannot be guaranteed and outputs may be incomplete, disturbing or upsetting. You should not rely upon outputs for any purpose or use outputs to inform professional advice or decisions related to medicine, finance, law or pharmaceuticals. If you plan to use outputs for any reason, it is your sole responsibility to verify outputs.

Warning Regarding Content

The AIs will generate Content based on Prompts that you provide. The specific Content that the AIs will return based on your Prompts cannot be predicted in advance. AIs might generate content that you consider offensive or objectionable and/or that does not represent INCIT's views. By agreeing to these terms and by using AIs, you recognise and assume the risk that the prompts you provide might result in generation of content that you consider offensive or objectionable.

INCIT's Rights

INCIT's rights regarding content: INCIT may use Content and related information including through automated or manual review to provide, maintain and improve INCIT services and features, conduct and support research, monitor use for compliance with these Terms and applicable laws, remove unsafe or non-compliant content, and suspend or remove accounts that violate these Terms.

Suspension and Termination: If we determine that you have breached these Terms or other applicable terms and policies, we may suspend or permanently disable your access to AIs or other INCIT services or features.

Ownership of AIs: We retain all of our respective rights, title and interest, including intellectual property rights, in and to AIs. Other than the rights of access and use expressly granted in these Terms, these Terms do not grant you any right, title or interest in or to the AIs.

Third-party materials: AIs may use or be used in connection with content, services, features and integrations provided by third parties. INCIT makes no warranty, representation or undertaking in relation to such third-party offerings and shall not be responsible for the use of third-party content, services, features and integrations in connection with your use of the INCIT AIs.

Accuracy of Outputs and Limitations on Liability

Accuracy of Outputs: AIs are a new technology and are still improving. We make no guarantees that they will be safe, secure or error-free, or will function without disruptions, delays or imperfections. We are not responsible for Outputs, and you are responsible for checking Outputs for accuracy and suitability. The Outputs provided by AIs do not reflect the views of INCIT, our affiliates or our personnel.

Limitations on Liability: Nothing in these Terms is intended to exclude or limit our liability for death, personal injury or fraudulent misrepresentation caused by our negligence, or to affect your statutory rights.

Governing Law and Dispute Resolution

These Terms shall be governed by and interpreted in accordance with the laws of Singapore.

INCIT shall endeavour to resolve any dispute arising out of or in connection with this Terms by way of discussion with you in good faith. If the dispute is not resolved within thirty (30) days from the date discussions commenced, the dispute shall be referred to and finally resolved by arbitration in Singapore in accordance with the arbitration rules of the Singapore International Arbitration Centre ("SIAC") for the time being in force. The Tribunal shall consist of a single arbitrator to be appointed by the President of the Court of the SIAC. The language of the arbitration shall be English. The award of the arbitrator shall be final and binding upon the parties.

Entire Agreement

These Terms contain the entire agreement between you and INCIT regarding the INCIT AIs and, other than any specific terms outlined in any other relevant INCIT terms or policies, supersedes any prior or contemporaneous agreements between you and INCIT.

Severability

If any portion of these Terms is found to be unenforceable, the unenforceable portion will be deemed amended to the minimum extent necessary to make it enforceable and if it can't be made enforceable, then it will be severed and the remaining portion will remain in full force and effect.

Changes to these Terms

We work constantly to improve our services and develop new features to make our products better for you and our community. As a result, we may need to update these Terms from time to time to accurately reflect our services and practices, to promote a safe and secure experience, and/or to comply with applicable law and regulations.

How to contact us

If you notice any violation of laws and/or regulations, or a breach of these Terms, or if you have any suggestions regarding these Terms, you may contact us by writing to:

• International Centre for Industrial Transformation Ltd.
• Email Address: contact@incit.org
• Address: 10 Collyer Quay, Level 4 Ocean Financial Centre, Singapore 049315

Effective date: 28 August 2025
Last updated: 28 August 2025