Know exactly where your factory stands — and what to fix first.
OPERI gives micro and small manufacturers a clear, data-driven picture of their operational maturity across 18 dimensions — so you can prioritise the improvements that actually move the needle. One-time fee. Capable of working offline. Results in hours.
close within 5 years
profit stagnation
covering your full operation
tracked per assessment
Three building blocks. One transformation journey.
OPERI is structured around three core building blocks that together form a complete, end-to-end path — from operational efficiency to digitalisation and sustainable growth. Each building block maps to specific pillars and dimensions assessed within the tool.
Increase Productivity
Examines how manufacturers enhance operational efficiency through continuous improvement, lean practices, and data-driven decision-making. Covers the full flow from customer order management to production and delivery.
9 Dimensions
Start Digitalisation
Focuses on building foundational digital capabilities and awareness within your organisation. Ensures manufacturers can effectively adopt and apply digital technologies to improve competitiveness and resilience.
3 Dimensions
Accelerate Growth
Focuses on strengthening business fundamentals to pursue sustainable expansion. Examines financial performance, target cascading, eco-efficiency, innovation, and new market pathways to help manufacturers scale with confidence.
6 Dimensions
The top 5 challenges facing manufacturing MSMEs globally
Small manufacturers face compounding systemic pressures. OPERI helps you diagnose exactly where you stand — and what to fix first.
Unstable Financial Performance
Lower margins vs large firms. Limited access to capital and financial planning tools leave MSMEs vulnerable to volatility.
High Material Costs
Constrained by limited bargaining power and reliance on a small pool of suppliers with little negotiating leverage.
Supply Chain Disruptions
Climate change and global events leave smaller firms more exposed, with fewer contingency options than large competitors.
Human Resource Challenges
Difficulty attracting skilled talent and providing adequate development programmes without dedicated HR resources.
Rapid Tech Adaptation
Keeping pace with digitalisation without dedicated IT resources or budget — while larger rivals invest heavily in automation.
From download to transformation roadmap in three steps.
Designed to be completed in a single session. Capable of working offline — ideal for factory floors and areas with limited connectivity. No assessor required to get started.
Assess
~1–4 hours · capable of working offline
- Download the OPERI app (iOS or Android)
- Complete the self-assessment across all 18 operational dimensions
- Answer structured questions at your own pace
- Capable of working offline — ideal for factory floors and areas with limited connectivity
- Available in multiple languages
Analyse
Instant results upon completion
- OPERI scores your maturity level 1–5 across all 18 dimensions
- Measures 8 Key Performance Indicators across your operation
- Highlights your strongest and most critical areas
- Benchmarks against MSME peers in your sector
- Visual dashboard — easy to read and share with your team
Transform
Auto-generated immediately after assessment
- Receive a prioritised transformation roadmap automatically
- Recommendations ranked by impact and ease of implementation
- Linked to INCIT's globally referenced improvement frameworks
- Re-assess quarterly to track measurable progress over time
- Optional: work with a Certified OPERI Assessor for guided delivery
A complete picture of your operation — nothing overlooked.
OPERI assesses every critical area of your manufacturing business across three building blocks — increasing productivity, starting digitalisation, and accelerating growth.
Six ascending levels — from undefined to world-class.
Every dimension is rated on the same six-level scale, so your progress is unambiguous and every step up is clearly defined and actionable.
Undefined
No operational improvement activity. Capability is absent and undocumented.
Ad Hoc
No defined processes. Activities are reactive and informal, driven by individuals rather than systems.
Developing
Basic practices are in place. Some documentation exists but execution is inconsistent across the team.
Defined
Standardised processes are documented and consistently followed. The team understands the "why" behind them.
Managed
Data-driven decisions. Performance is actively tracked and improvement actions are targeted and measurable.
Optimised
World-class. Continuous improvement is embedded in culture. The operation is proactive, agile, and future-ready.
Six tangible outputs — not a vague report.
Complete the OPERI assessment and walk away with six actionable outputs that give you a clear path from where you are to where you need to be.
Your Maturity Score by Dimension
A score from 0–5 for each of the 18 dimensions — giving you an honest, granular picture of where your factory stands today.
Your Prioritised Transformation Roadmap
A sequenced, auto-generated action plan linking the highest-impact improvements to your current baseline — no assessor required.
Your EPIK Dashboard
Eight key performance indicators tracked and displayed across your full operation — giving you the numbers behind the score.
Your MSME Peer Benchmarking
See how your scores compare to other manufacturers in your size band and industry — so you know what "good" actually looks like.
Your Progress Tracking Over Time
Re-assess quarterly to measure real improvement. OPERI tracks every assessment so you can see exactly how far you've come.
Three frameworks. One rigorous assessment.
OPERI's assessment is underpinned by four interlocking frameworks co-developed with global manufacturing experts — giving every score scientific credibility.
LEAD Framework
A four-step process to drive operational excellence: Learn your current state, Evaluate gaps, Act on priorities, Develop capabilities. Structures your transformation journey into four manageable phases so no critical area is overlooked.
TIER Framework
Classifies operational dimensions into tiers of priority based on your business size, industry, and maturity level. Ensures you address operational foundations before advanced digitalisation — preventing costly misdirected investment.
Assessment Matrix
A structured scoring grid covering all 18 dimensions. Maps your answers to maturity levels 1–5 and identifies specific improvement levers. Provides the data foundation for your auto-generated transformation roadmap.
Designed for every stakeholder in the manufacturing ecosystem.
Unlock efficiency, embrace digitalisation, accelerate growth.
Whether you run a 5-person workshop or a 200-person factory, OPERI gives you the clarity to make the right improvements at the right time — without needing an assessor to get started.
Capable of Working Offline
Content is pre-loaded to the app, so assessments run uninterrupted even in areas with limited connectivity — perfect for factory floors, warehouses, and rural manufacturing sites.
Auto-Generated Roadmap
Receive a prioritised action plan immediately after completing the assessment — no assessor required to interpret results.
Track Real Progress Over Time
Re-assess regularly to measure the true impact of your improvements with 8 KPIs tracked across assessments.
Multiple Languages Supported
Available in multiple languages to support manufacturers and operators worldwide — wherever your operations are based.
Ready to transform your operations?
Download OPERI and get started today. No recurring charges. No assessor needed to start. Get your full assessment and roadmap in hours.
Less than the cost of a single hour of assessor time
Unlock new professional opportunities with OPERI.
Add OPERI to your consulting toolkit. Use a globally referenced assessment framework to deliver faster, data-driven engagements for your manufacturing clients — and expand into the underserved MSME market.
Structured Assessment Framework
Use OPERI's 18-dimension framework to conduct consistent, thorough assessments across all your MSME clients.
Two Pathways to Certification
Earn your Certified OPERI Assessor (COA) credential via the Fast Track — designed for existing INCIT-certified assessors — or the Aspiring Assessor Track for new candidates entering the profession.
New Revenue Streams
Offer OPERI-based assessment packages as a standalone or bundled with your existing consulting services.
Choose your path to certification
For existing Certified SIRI, COSIRI or AIMRI Assessors. Online, self-paced — approx. 6 hours of study, then a 50-question theory exam (1.5 hrs).
For new candidates with no prior INCIT certification. Complete online training, then pass both the theory and practical examinations to qualify.
We respond within 2 business days
Empower policy decisions with data-driven insights at scale.
Deploy OPERI across your manufacturing sector to build a national baseline, identify clusters of underperformance, and direct support programmes with precision — not guesswork.
National Sector Benchmarking
Aggregate anonymised assessment data to build sector-level readiness profiles and identify where support is most needed.
Evidence-Based Policy Design
Use real operational data to design targeted grants, training, and support programmes that address actual gaps — not assumed ones.
Multi-Language Deployment
Roll out in local languages to ensure inclusive participation across diverse regional manufacturing communities.
Deploy OPERI across your sector
Learn how INCIT works with governments and trade associations to deploy OPERI at national scale — and turn assessment data into policy action.
Expand your reach. Add a globally recognised credential.
Integrate OPERI into your training curriculum or become an authorised OPERI certification centre — adding a globally referenced industrial transformation credential to your portfolio.
Become a Certified Training Centre
Partner with INCIT to deliver official OPERI assessor certification programmes in your region.
Curriculum Integration
Embed OPERI frameworks (LEAD, TIER, Assessment Matrix) into your industrial transformation courses.
Become an authorised OPERI Training Centre
Apply to become an official INCIT Training & Certification Partner and expand your industrial transformation offering globally.
Developed in collaboration with world-leading partners.
OPERI's methodologies were co-developed with globally recognised academic and professional partners — giving you confidence in the rigour behind every assessment.
Professor of Advanced Manufacturing at the Departments of Industrial Engineering and Mechatronics, Tecnológico de Monterrey (Mexico). Scientific Vice-chairman for the World Manufacturing Foundation. One of the world's foremost authorities on industrial transformation for MSMEs and the future of manufacturing.
A leading global professional services firm dedicated to helping organisations tackle their most complex business challenges and deliver sustainable change. A&M contributed deep operational consulting expertise to the design of OPERI's assessment methodology, scoring framework, and the identification of the 18 critical MSME dimensions.
Start your journey to operational excellence.
With a user-friendly interface and support for multiple languages, OPERI empowers you to assess your operational maturity, identify your critical gaps, and create actionable strategies for growth.
- Assessment across all 18 operational dimensions
- Auto-generated transformation roadmap
- Capable of working offline — no internet required in low-connectivity areas
- Track KPI improvements across multiple assessments
- Available in multiple languages
Need guided delivery instead?
Find a Certified OPERI Assessor near you.
Official OPERI Assessments are conducted by independently certified assessors worldwide. Find one in your region and start your assessment.
Ask IC4IT